Policies

Warranty

At no charge to the original purchaser, the dealer will repair or replace any product determined to be defective due to workmanship or materials in accordance with the time frames listed below. There are no other warranties expressed or implied other than the following written terms. This warranty can be voided at the dealer’s discretion if the product in question is subject to misuse, alteration, fire, improper cleaning, negligence, accident or if the original purchaser is not in possession of the original receipt . All custom orders are non-refundable. All delivery dates are and product measurements are approximate. THIS WARRANTY APPLIES ONLY TO FURNITURE MANUFACTURED BY CONTINENTAL SEATING.

Frame

Under conditions of normal usage, the frame is warranted to the original purchaser to be free of defects in workmanship and materials for as long as the purchaser owns the furniture.

Suspension

Under conditions of normal usage, the suspension is warranted to the original purchaser to be free of defects in workmanship and materials for as long as the purchaser owns the furniture.

Mechanisms

Under conditions of normal usage, all mechanisms are warranted to the original purchaser to be free of defects in workmanship and materials for 3 years.

Leather

The leather is warranted against splitting and tearing for a period of 5 years. Since leather is a natural product, markings such as scars and variances in dyes lots can occur. Natural markings and variances do not constitute grounds for discounts or refunds of payments.


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